Synthetic: Every 5,000 miles or 5 months
Regular: Every 3,000 miles or 3 months

Yes, you are welcome to wait. We have free coffee, water, comfy chairs, and wifi. If you would like a quick ride to Tempe Town marketplace we can drop you off and come back to get you when it is done.

Most German and European cars are manufactured with fully synthetic oil. Please check your cars owner manual for specific brands and weights.

Most sedans and coupes, 4 doors and 2 doors, use 5-9 quarts of oil while SUVs tend to use more. The amount depends on the car you drive. Check your owners manual before attempting to add oil to your car or doing an oil change. Always call us with questions.

Common symptoms of brake issues:
Pulsation (vibration in the wheel or pedal)
Audible Noise
Brake Warning Dash Lights
Hard to stop the vehicle

Please use original equipment or original equipment equivalent, factory or OEM parts. The type of brake depends on the car itself and this information can be viewed in the owner’s manual or via visual inspection at our shop.

Because the wear indicators are making contact with rotors to let you know its time to change the brakes. Or the pads and-or rotors are overheated and have become glazed. In either case, it is time to change the brake pads, rotors, and sensor.

This depends on each car and the parts used. The time to change brakes varies which is a factor in providing an accurate amount. We are happy to provide an estimate.

This depends on the car but most take less than two hours for front OR rear brake replacement. We recommend making arrangements to drop the car off for a few hours.

This depends on a few factors. Changing the pads, rotors and sensor/s is common practice today. We do not recommend just changing the pads as this can lead to noise and uneven wear.

Yes. This is dependent on part availability. Ask at the time of the repair for a more accurate answer.

Regularly scheduled maintenance is recommended by the manufacturers. It includes visual inspection of all major car components and in most cases the changing of filters and fluids. For greater detail on the maintenance needed at a given time on your car please call us, we are happy to help.

The owner’s manual can tell you when maintenance is needed. If you do not have it
visits the car care page of our site and scroll to the bottom where there is a link to most car manuals on manufacturer websites. We can always help you if you call, text or email us.

All cars have different maintenance schedules. Because of this, we ask that you call us to find out exactly or refer to your user manual.

This is another question that is dependent on your car. Please call, text or send an estimate request online for a specific answer.

Spark plugs and wires or Coil packs don’t need to be changed frequently unless they have just quit working. Your car will likely sputter or lose power when coil packs stop working properly. For scheduled maintenance reason, refer to your user manual or call us to give you a specific answer.

This filter is normally located behind the glove box. It filters the air inside your car. When you have a bad smell in the car this is the first item you want to change in order to resolve the smell.

We use OEM or equivalent parts when changing the lights in your car.

This varies depending on the light being changed, the type of car you have, the difficulty of labor, and if you just need a bulb vs needing a whole light assembly. Call for an estimate.

This also varies depending on the same factors from above. This can take anywhere from 5 minutes to 30 minutes depending on the labor involved.

Daytime Running Lights are the lights that are on during the day. They are also known as parking lights but do not confuse them with reverse lights.

No. To pass emissions in Arizona the check engine light must be off and the system has to show a ready status.

In some cases the diagnostic fee can be waived. This varies depending on the
situation and diagnostic needed.

Once the code is cleared and the car’s light does not come back on, it should pass
emissions. There cannot be more than one readiness monitor that has not been set when testing emissions. A good rule of thumb is waiting about three days.

This is an indication there is a problem that should be addressed. If it is flashing, DO NOT DRIVE THE VEHICLE!

It takes only a few minutes to pull the codes and find out what they are. It takes anywhere from 30 minutes to 1.5 hours to diagnose a check engine light code depending on what it is.

1) When you smell fumes you may have a leak.
2) When you hear an arrhythmic ticking coming from under the car at a stop.

There is a failure somewhere in the AC system. It could be any component of the system failing.
A Similar situation is when the car is blowing hot but when turned to cold it still blows hot and vice versa.

This is usually caused by a failing blower motor.

This could be due to a plugged drain or a bad heater core. If there is water in the floorboard all the time the heater core is probably bad. If there is water only when the AC is on, the drain is likely plugged.

These are the main reasons the door locks on your vehicle are not working properly.
Key Fob is dead or faulty
The fuse is bad
Solenoid issues
There is a broken wire

This depends on the car itself and the issue occurring. It can be as quick as 30 minutes to 1.5 hours.

This also depends on the car and the issue. Some car doors are harder to dismantle
and put back together. If we have done the diagnostic to find out what is wrong and replace the part as soon as we know which one it is then it may just take about 2 hours. Everything depends on the issue and the car model.

In some cases, the repair affects all doors but only in rare cases would each door need to be taken apart. If there is a switch out that governs all of the doors then maybe just that switch needs to be replaced. Again this is dependent on the car model and the issue. Please come in and have the diagnostic done so we can tell you with certainty.

Uneven tire wear on the tires or the steering wheel is off center.

Vibrations, uneven tire wear, loose feeling in steering wheel and noises when driving over
bumps.

The suspension components are wearing out. A visual inspection of the suspension is strongly advised to find out exactly what the issue is as this could be a safety concern.

This is what we call a loose steering. This could be the rack and pinion, control arms or any number of suspension issues. This is another safety concern that needs to be visually inspected.

IMMEDIATELY shut off the car as soon as it is safe to do so. This can lead to irreparable harm to the engine and could require an engine replacement which is fairly costly.

This information is normally found in your owner’s manual. If you are unsure of what is in the car please bring it to us so we can check the fluid for you.

The coolant reservoir will normally have a minimum and maximum level mark. The Radiator will overflow when there is enough fluid in the car. If you have concerns please bring the car in so we can assist you.

Your vehicle may start overheating if enough coolant has leaked out. Normally you will either see drops on the ground and/or smell a sweet, almost maple syrup-like smell. Please keep an eye on your temperature gauge and do not let it get between the normal temp and hot.

In most cases, this is due to the regulator not working. This is not always the case. If you would like to know for sure drop in and let us check it for you.

Sometimes there is a blockage in the regulator and the gears are unable to make the window roll up or down.

It is a system of cable driven levers that move the window up or down the window track.

The window track is what guides the window up and down. Think of it as a sliding glass door track for your house, but in your car door.

The cars battery dash light will turn on in newer cars. Your battery itself keeps dying. The voltage in the battery is drained by the dying alternator.

This depends on the battery you want to purchase and the cars battery requirements. Including labor? Labor cost varies depending on how long it takes to get to your car. It can start at $50 +tax and go up from there. In cases where you are not sure the battery needs to be changed, we can check the full charging system for only $25 +tax.

This depends on where the battery is. Some batteries are located in the trunk some under the front tire and some under the hood. The batteries that are harder to get to are going to take longer to replace.

The alternator and battery are both parts of the charging system. The main purpose of the battery in a car is to start the car and keep the radio and other electronics turned on. The alternator charges the battery as you drive.

You will lose power. This means you could lose power while driving. If this happens you may need to be towed. The car may not start at all or it could start and then die shortly after. You may end up needing a jump every time you want to start the car. The best thing to do is to have the charging system diagnosed here for $25.

Through the vehicles onboard diagnostic system. We would be happy to check the battery life for you.

This turns on when the car’s charging system needs to be checked. Please bring the car in to have the charging system reviewed by our technicians.